Wednesday, August 6, 2008
CEBOOOOO Pacific.
I know.....I have complained about this airline before and yet, I still used it for the Dos Palmas trip. MY BAD!
We were supposed to depart from Manila at 8:20. Of course, there was a delay....this is expected of Cebu Pacific. Anyway, we were able to leave an hour later. Because of the delay, at least the passengers were given Nova chips and coffee for the trouble.
Of course when you land and smell the salty air, all the waiting seems worth it.
Problem will start to crawl back when you know you are to ride the aircraft again. Especially if it is Cebu Pacific. We were asked to be at the airport at 2:45 pm for our 3:45 departure. When we got there, the computers were down. When we got to the front, we are informed that the flight is delayed by 2 hours. Some airplane turn around excuse that I have heard before.
We had to leave the airport to get something to eat. We got back and waited in the terminal and was again informed that the flight will be taking off at 7:15 pm. 5 1/2 hours of waiting! SUPER GREAT right!!!???? GEEEZZZ!!! In the terminal, while waiting, the passengers were offered NOTHING. No coffee, no Skyflakes, no bottled water. Some customer care!
But it doesn't end there.
We got to NAIA 3 and we are told that our plane did not have a parking space available. WONDERFUL!!!! So once again, we wait in the plane for half an hour.
So basically, the flight to Puerto Princesa takes only an hour and 5 minutes. But because I chose the wrong aircraft, the whole ordeal made us waste close to 7 hours just sitting as precious time passed us by. Time that cannot be reimbursed.
What I hate most is when the steward announces, "Thank you for flying Cebu Pacific. We apologize for the delay but we hope that we can make it up to you in future flights."
RIIIIGGGGHHHHTTT!!!! As if that is ever going to happen.
Next time I fly, I better hire someone who is dependable and will surely get me to where I want to be ON TIME!!!!
Ceboooo Pacific. Never again.
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Cebu Pacific
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2 comments:
i share the same sentiments, candy! we flew cebu pacific to and from hong kong with kids, ages 2, 3 and 6. imagine how hard it is to have them in tow, running as fast as your legs can let you to catch the tram to your terminal, only to find that your flight gets delayed for two hours!
another inconvenience passenger of cebupacific. In the US customer often use the "words of mouth" to promote or to kill a product. I like your post and thanks for sharing ur 'BAD EXPERIENCE". Please visit my site at http://wehatecebupacific.webs.com
thanks
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